Privacy Policy

This Privacy Policy explains how Ecomnex Trading Ltd, trading as Britalyn Digital ("we", "us", "our"), collects, uses, and protects your personal information when you visit our website britalyndigital.co.uk or use our services. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Britalyn Digital is a trading name of Ecomnex Trading Ltd, a private limited company registered in Scotland (Company Number SC873792). Our registered office is 12 Blackband Terrace, Cambuslang, Glasgow, Scotland, G72 8WU. For the purposes of data protection law, we are the "data controller" of your personal information.

Information We Collect

We may collect and process the following information:

• Contact details you provide through our enquiry form, such as your name, email address, phone number, and website URL.
• Message content — any information you include in your enquiry or correspondence with us.
• Service preferences — the services you indicate interest in.
• Technical data — such as your IP address, browser type, and how you use our site, collected automatically through cookies and analytics tools.

How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide the services you request.
• Communicate with you about your project or account.
• Improve our website and services.
• Comply with our legal and regulatory obligations.

Legal Basis for Processing

We process your personal data on the following legal bases: your consent (when you submit an enquiry), the performance of a contract (when we provide services to you), and our legitimate interests (to operate and improve our business), as well as to meet any legal obligations.

Cookies

Our website may use cookies to improve your browsing experience and analyse site traffic. You can control or disable cookies through your browser settings. Some features of the site may not function properly if cookies are disabled.

Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers who help us operate our business (such as hosting, email, and analytics providers), and only to the extent necessary. We may also disclose information where required by law.

Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. When it is no longer needed, we will securely delete or anonymise it.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict our processing of your data.
• Request a copy of your data in a portable format.
• Withdraw consent at any time.

To exercise any of these rights, please contact us using the details below.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: sales@ecomnextrading.co.uk
• Phone: +44 7309 935300
• Address: 12 Blackband Terrace, Cambuslang, Glasgow, Scotland, G72 8WU

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK's data protection authority, the Information Commissioner's Office (ICO), at ico.org.uk.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.